EY, SAP, and Qualtrics Collaborate to Bring Resources to Governments Around the World to Help in the Fight Against COVID-19
Newsgate360 – RIYADH: EY, SAP, and Qualtrics have announced a collaboration to provide resources to governments around the world as they battle the rapidly evolving COVID-19 pandemic.
These Qualtrics and SAP solutions will be implemented by EY and include tools to help governments pre-screen and route potential COVID-19 patients, support healthcare workers, and manage the flow of information and resources to their citizens.
“Saudi Arabia has shown global best practices in managing the COVID-19 coronavirus outbreak by using new and emerging technologies to provide resources to residents, manage feedback from healthcare workers, and develop responses for critical care for high-risk patients,” said Mohammed Alkhotani, Managing Director, SAP Saudi Arabia. “Saudi Vision 2030’s nationwide digital transformation is critical for managing the pandemic, and also accelerating Saudi Arabia’s digitally-advanced economy that can prioritize citizen, resident, and customer experiences.”
To help manage the impact of the pandemic, EY, SAP, and Qualtrics have collaborated on providing agencies with a comprehensive set of services and solutions to meet the initial urgent and critical needs of governments, globally. These offerings are helping organizations take immediate action in the fight against COVID-19 and are available to all 50 U.S. states and more than 90 countries worldwide.
In addition, the services and solutions are provided in eight languages – English, Arabic, Italian, Spanish, Dutch, French, German, and Greek – through EY implementation and enablement services.
Specifically, the solutions available to governments include:
- Qualtrics COVID-19 Pre-Screening and Routing:This online, guided pre-screening questionnaire allows citizens concerned about COVID-19 to enter their symptoms, and automatically routes them to appropriate online resources or advises them to contact their doctor. It provides instant access to relevant health and safety resources and produces automatic reports that identify any gaps in information availability.
- Qualtrics COVID-19 Dynamic Call Center Script:Local governments are standing up call centers (often for the first time) to respond to the crisis. To reduce call volume, and provide accurate, up-to-date information to callers, this solution directs citizens to the right resources based on their interests/questions. It also includes automatic reporting showing caller trends, patterns, and gaps in information requests.
- Qualtrics Healthcare Workforce Pulse:Governments need to monitor healthcare providers and their frontline healthcare workers within healthcare systems, hospitals, pharmacies, and clinics. This Healthcare Workforce Pulse is designed to capture feedback on the resources, safety, resilience, and communication needs of those treating patients with the disease.
- Critical care protocol solution: This is a customized solution for governments and ministries of health directed at early identification for critical care/high-risk patients. This solution utilizes guidelines from the World Health Organization and the Edmonton Frailty Scale and is powered by a critical care protocol algorithm. The solution assists in early flagging of high-risk patients by sharing and analyzing results in real time, allowing for more targeted allocation of critical care services that are already in short supply.
EY, SAP, and Qualtrics released the following statement regarding these solutions: “Governments around the world are having to act quickly and decisively as they lead their citizens through uncertain times. These solutions and services help governments quickly interact with their citizens at scale by providing a means of collecting and analyzing data in real time. This allows them to take immediate action amid an ever-changing situation and bring immense benefit to their citizens during the current crisis. We are proud to stand together to help governments use the power of experience management to navigate this difficult and unsettling situation as we all work to keep our communities and loved ones healthy and safe.”
Public entities around the world are rapidly deploying these solutions and seeing immediate results. In the U.S., Africa, Europe, and APAC, state and country governments and agencies are running health assessments for citizens, identifying testing centers for those in need, and triaging screening and treatment follow-up. On a national level, countries around the world are asking what information citizens need and how they could work together to provide essential services during this worldwide pandemic.
For most up-to-date information you have to pay a visit web and on the web I found this website as a most excellent web site for most up-to-date updates.
My web blog Excellent Steam Oven Accessories
Hello there, simply become alert to your weblog thru Google, and located that it
is truly informative. I’m gonna take care for brussels. I’ll
be grateful in case you continue this from now on. Many other folks will probably be benefited away
from your writing. Cheers!
My homepage … Induction Pan Converter
As the admin of this web page is working, no doubt very rapidly it will be well-known, due to its feature contents.
Feel free to surf to my page: WillDFrieson
I could not resist commenting. Perfectly written!
Here is my web site: MariahKOgg
I’d like to find out more? I’d like to find out more details.
If you would like to improve your knowledge only keep visiting
this web site and be updated with the newest news posted here.
adreamoftrains web hosting services
Hi there, I discovered your website via Google even as searching
for a similar matter, your site got here up, it appears to be like great.
I’ve bookmarked it in my google bookmarks.
Hello there, simply turned into aware of your blog through Google, and located that it’s really informative.
I am going to watch out for brussels. I will appreciate in case you continue this in future.
Numerous other people can be benefited out of your writing.
I love the valuable info you provide in your articles. I’ll
bookmark your blog and view again here frequently. I am just quite sure I will learn many new stuff right here!
Best of luck for the next!
Also visit my blog post GarretZTvedt
Somebody necessarily help to help make seriously articles
I would state. This can be the first time I frequented your website page and to date?
I amazed with the analysis you created to create this actual set up extraordinary.
I can’t find the best method for fixing my problem :-/
My brother suggested I may like this blog. He was once totally right.
This put up truly made my day. You cann’t believe simply how
so much time I had spent for this info! Thanks!
Hello, In my opinion your internet site could be having internet browser compatibility problems.
Whenever I take a look at internet site in Safari, it looks fine however, if opening in IE, it has some
overlapping issues. I simply desired to provide you with a quick heads
up! Other than that, fantastic blog!
Thank you so much for your remark.