LG Unveils a New Solution for Video Calling in Patient Rooms
Jeddah- 
LG Business Solutions is releasing a new tool for systems integrators that allows them to configure the company’s healthcare TVs as a video calling system for patients.
The tool, LG Pro:Centric Connect, provides back office functionality that enables webRTC systems to connect to patients’ in-room TVs to remote family and friends.
Commenting on the new tool, Hee-Taik Lim, Business Solution Product-Service Director at LG Electronics said, “The new solution is designed for hospitals, medical centers, and long-term care facilities. It essentially allows patients to use their hospital TVs – provided they are LG’s Smart Hospital TVs – as a videoconferencing system.”
Furthermore, LG Pro:Centric Connect will provide a convenient platform for hospitalized patients to communicate with friends and family amid the precautionary measures related to Covid-19. It could also help healthcare providers to improve the quality of care and comfort of patients and keep remote healthcare professionals safe.
To use the new platform, integrators just need to update their application and add a compatible webcam to a webOS 4.0 Pro:Centric Smart Hospital TV. Then patients can do video calling using existing in-room control devices or family members can utilize their own personal mobile devices that run on Android, iOS, MacOS, or Windows to reach out to patients.
According to LG Business Solutions Saudi Arabia, the system is secure and information is encrypted through the network. The integrator applications host the data that connects a patient with a specific room number to minimize the possibility of unauthorized users accessing the system.
Videoconferencing applications typically require a means to map people to an IP address and to revise these mappings as people go about their day, but that is generally outside of the expertise of most companies.
“Providing these essential back office functionalities with the Pro:Centric platform gives integrators access to a powerful video conferencing solution that can be easily integrated into their own applications,” Lim said.
